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Tattva Spa Offer - Terms & Conditions

 

I. DEFINITIONS

 

  • “Alliance Partner” shall mean Elementia Wellness Pvt. Ltd, who has entered into an alliance agreement with ICICI Bank for purpose of providing the Offer.
  • "Card" shall mean Credit card(VISA/ Mastercard/ Amex) or Debit card (VISA/Electron/Maestro), which has been issued by ICICI Bank and is valid and subsisting during the Program/Offer Period.
  • "Card Holder/s" shall mean such customer/s to whom a Card has been issued and who is authorized to hold the Card.
  • "Program/“Offer” shall mean such cashback(s)/ discount(s) /benefit(s) provided by the Alliance Partner on purchase of Products/Services using ICICI Bank Credit or Debit Card during the Offer Period at across Tattva Spa centers.
  • Program/Offer Period” shall mean the period commencing from July 5, 2017 till March 31, 2019, both days inclusive.
  • "Primary Terms and Conditions" shall mean the terms and conditions applicable to e ICICI Bank’s Card.
  • Products/Services” shall mean the goods/benefits/facilities offered by the Alliance Partner.
  • Website” shall mean the following website of the Alliance Partner http://tattvaspa.com/
  • Void Transaction” shall mean any transaction wherein the transaction has taken place but has been canceled /rejected /unsuccessful by the Alliance Partner.
  • All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

 

II. OFFER

Offer 1:

 

  • Get flat discount of Rs. 1000 on any 60 minutes or 90 minutes spa service across all centers of Tattva Spa on using ICICI Bank Credit or Debit Card.
  • Use Promo Code: EW1000
  • Offer is valid till October 15, 2017
  • Valid for single use only during the offer period.

 

Offer 2:

 

  • Post First transaction, Get flat 15% Off on any 60 minutes or 90 minutes spa service across all centers of Tattva Spa on using ICICI Bank Credit or Debit Card.
  • Offer Valid till March 31, 2019

 

The availability of the offer is based on the following criteria:

 

  • To avail benefits under the Offer the ICICI Bank Cardholder shall be required to visit the website: http://tattvaspa.com/ or Tattva Spa to browse through various services that cardholder may want to purchase using ICICI Bank Cards during the Offer Period July 5, 2017 – March 31, 2019.
  • The Offer is valid only for select set of ICICI Bank Cardholder(s) selected at the sole discretion of ICICI Bank and who have received communication about the Offer from ICICI Bank, during the Offer Period.
  • Cardholders need to inform the intention to avail the ICICI Bank Offer and present the offer mailer received from ICICI Bank on their mobile to the representative of Tattva Spa and payment needs to be made using ICICI Bank Credit / Debit Card.
  • Participation in the Offer by the ICICI Bank Cardholder/s is on a voluntary basis.
  • The ICICI Bank Cardholder/s may avail the Offer multiple times during the Offer Period or until the offer lasts, whichever is earlier.
  • This Offer cannot be clubbed with any other Offer that may be made available to the ICICI Bank Cardholder/s by the Alliance Partner.
  • The Offer is non-transferable, non-binding and non-encashable.
  • The Offer is not valid for Void Transactions
  • Any dispute relating to the offer will be settled under the sole and exclusive jurisdiction of New Delhi courts only.
  • Any taxes or liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the cardholder and/ or billed to the account of the cardholder.
  • Any dispute regarding delivery, service, suitability, merchantability, availability or quality of the offer/or product/services availed under this offer must be addressed in writing, by the cardholder directly to Elementia Wellness Pvt. Ltd (Tattva Spa) at crm@tattvaspa.com, Alternatively, Customer can all call at 9999835852

 

III) Steps To Avail The Offer

 

  • Customer to visit Tattva Spa Center
  • Select the service of your choice to purchase. 
  • Cardholder needs to indicate their intention to avail of the Offer and present the offer mailer received from ICICI Bank on their mobile before availing the spa service and present the card for confirmation.
  • Make payment using your ICICI Bank Credit or Debit Card.

 

IV) TERMS PRESCRIBED BY THE ALLIANCE PARTNER

 

  • The offer can be availed on transactions done using an ICICI Bank Credit or Debit Card.
  • The Cardholder needs to indicate their intention to avail of the Offer and present the offer mailer on their mobile to the representative at Tattva Spa before availing the services and may be asked to present the card for confirmation.
  • Offer 1 can be availed one time during the offer period till October 15, 2017. Offer 2 can be availed multiple times during the offer period till March 31, 2019.
  • Any taxes or liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the cardholder and/ or billed to the account of the cardholder.
  • The offer cannot be exchanged for cash.
  • This offer is non-binding, non-encashable and non-negotiable.
  • No two offers can be clubbed with other promotions or offer or any voucher that a customer might have received from Tattva Spa or ICICI Bank.
  • Prior appointment is necessary. Spa rules and regulations apply.
  • Any dispute regarding delivery, service, suitability, merchantability, availability or quality of the offer/or product/services availed under this offer must be addressed in writing, by the cardholder directly to Tattva Spa at crm@tattvaspa.com. Alternatively, Customer can all call at 9999835852.
  • Any dispute relating to the offer will be settled under the sole and exclusive jurisdiction of New Delhi courts only.
  • Any taxes or liabilities or charges payable to the Government or any other authority or body, if any, shall be borne directly by the cardholder and/ or billed to the account of the cardholder.
  • The offer shall be applicable on any 60 minutes or 90 minutes spa therapy and shall be calculated on the total value of the transaction. The offer shall be available on all the services as mentioned in the offer communication.
  • In order to avail the discount, the total payment needs to be made using a valid ICICI Bank debit or credit or prepaid card, etc.
  • Offer shall be applicable at all Tattva Spa centers.
  • Elementia Wellness Pvt. Ltd (Tattva Spa) & ICICI Bank retains the right to change or discontinue the offer at any time during the promotion period.
  • The decision of Elementia Wellness Pvt. Ltd (Tattva Spa) & ICICI Bank will be final and binding and any correspondence in this regard will not be entertained.
  • All issues/claims/disputes/complaints from the Customer on issues arising out of or in connection services pertaining to the Cardholder/s holding an ICICI Bank VISA / AMEX / Master Card credit card and/or ICICI Bank debit and/or any other card issued by ICICI Bank (the “Card/s”) shall be sole responsibility of ICICI Bank.
  • No substitutions or exchange of Offer, other than what is detailed in the communication sent to the Card Holder/s shall be allowed

 

Tattva Spa Locations:

 

S.No.

Property

Location

1

Mihirgarh

Rohet

2

Rohetgarh

Rohet

3

Nahargarh Palace

Ranthambore

4

Tree house resort

Jaipur

5

Manuallaya Resort

Manali

6

Jagmandir Island Palace

Udaipur

7

Shiv Niwas Palace

Udaipur

8

Gorbandh Palace

Jaisalmer

9

Fateh Bagh Palace

Ranakpur

10

Grand View Hotel

Dalhousie

11

Fern Hill by Sterling

Ooty

12

Lemon Tree Premier

Gurgaon

13

Lemon Tree Hotel, Gachibowli

Hyderabad

14

Lemon Tree Premier, Ulsoor Lake

Bangalore

15

Lemon Tree Hotel, Electronic City

Bangalore

16

Lemon Tree Hotel

Aurangabad

17

Radisson Blu

Haridwar

18

Courtyard by Marriott

Agra

19

Aloha on the Ganges

Rishikesh

20

Lemon Tree Hotel, Shimona

Chennai

21

Lemon Tree Premier

Jaipur

22

Radisson Jass Hotel

Khajuraho

23

Lemon Tree Hotel, Chandigarh

Chandigarh

24

DoubleTree By Hilton

Agra

25

Alsisar Haveli

Jaipur

26

Courtyard by Marriott

Raipur

27

Radisson

Noida

28

Tarudhan Valley Resort

Manesar

29

Elk Hill by Sterling

Ooty

30

Sterling Holidays Rock Perch

Yercaud

31

Courtyard by Marriott

Gurgaon

32

Marriott Hyderabad

Hyderabad

33

Holiday Inn Mumbai

Mumbai

34

Sterling Mussoorie

Mussoorie

35

Raintree -Anna Salai

Chennai

36

Radisson Blu Hotel

Faridabad

37

Radisson Blu Plaza

Mysore

38

Haveli Hari Ganga

Haridwar

39

Naini Retreat

Nainital

40

Riverview Corbett

Jim Corbett

 

V. GENERAL TERMS PRESCRIBED BY ICICI BANK

 

  • ICICI Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the Products/Services under the Offer provided by the Alliance Partner.
  • Any tax or other liabilities or charges payable to the government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Customer due to provision of the Offer, shall be to the sole account of the Customer. Tax deducted at source, if any, on the monetary value of the Offer shall be payable by the Customer.
  • All issues / queries / complaints / grievances relating to the Offer, if any, shall be addressed to Alliance Partner directly at crm@tattvaspa.com, alternatively, Customer can all call at 9999835852 without any reference to ICICI Bank.
  • The existence of a dispute, if any, regarding the Offer shall not constitute a claim against ICICI Bank and shall be addressed directly by the Alliance Partner.
  • All communication / notices with regard to this Offer should be addressed to Alliance Partner at crm@tattvaspa.com, without any reference to ICICI Bank.
  • The Offer is not available wherever prohibited and / or on products / services for which such offers cannot be made available for any reason whatsoever.
  • ICICI Bank/Alliance Partner reserve the right to modify/ change all or any of the terms applicable to the Offer without assigning any reasons or without any prior intimation whatsoever. ICICI Bank also reserves the right to discontinue the Offer without assigning any reasons or without any prior intimation whatsoever.
  • If the ICICI Bank Customer ceases to be a ICICI Bank Card Holder/s at any time during the currency of the Offer Period, all the benefits under the Offer shall lapse and shall not be available to the ICICI Bank Card Holder/s.
  • ICICI Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the goods and services or the assured gifts / prizes offered by the Alliance Partners. Any dispute or claim regarding the goods, services and assured gifts / prizes must be resolved by the Card Holder/s with the Alliance Partners directly without any reference to ICICI Bank.
  • ICICI Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / assured gifts / prizes availed by the Card Holder/s under the Program/Offer offered by the Alliance Partner/s.
  • ICICI Bank reserves the right to disqualify the Alliance Partner/s or Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program or otherwise by use of the Card.
  • The cash back/ discount /assured gift / prize is sponsored by the Alliance 
  • Partner and the Card Holder/s shall be bound by the terms and conditions stipulated by the Alliance Partner in this regard.
  • ICICI Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and services or the assured gifts / prizes.
  • The Program/Offer is not available wherever prohibited and / or on merchandise / products / services for which such programs cannot be offered for any reason whatsoever.