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NSDL - Annexure A

  1. Names & contact details of Key Managerial Personnel

    KMP names

    Mr. Sandeep Bakhshi, Managing Director & CEO

    Mr. Sandeep Batra, Executive Director

    Mr. Rakesh Jha, Executive Director

    Mr. Ajay Gupta, Executive Director

    Mr. Anindya Banerjee, Chief Financial Officer

    Ms. Prachiti Lalingkar, Company Secretary

    Compliance Officer

    Contact details

    Mr. Praveen Kalagi

    Email : praveen.kalagi@icicibank.com

    Tel. No. : 022-4008 6976

  2. Any complaint can be mailed to corpdpgrievance@icicibank.com

  3. Status of complaint : Kindly write to corpdpgrievance@icicibank.com or to the Compliance Officer to find out the status of complaint:

Details of Contact

Person

Contact No (*)

Email Id

Compliance Officer

Mr. Praveen Kalagi

022-4008 6976

praveen.kalagi@icicibank.com

Escalation Matrix
Note : While raising query to the below contact numbers, kindly quote your demat client id along with depository participant id IN301348.
Details of Contact Person Address Contact No (*) Email Id Working
Hours
Customer care Mr. Aslam Shaikh ICICI Bank Ltd
Securities Market Services,
1st Floor,
Empire Complex,
414, Senapati Bapat Marg,
Lower Parel (West),
Mumbai-400013.
022-66672896 corpdpgrievance@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Compliance Officer Mr. Praveen Kalagi ICICI BANK LTD,
Service Centre BANDRA
- KURLA COMPLEX
BANDRA (EAST),
Mumbai - 400051
022-4008 6976 praveen.kalagi@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Head of Customer care Mr. Phani Kumar Thota ICICI Bank Ltd
Phone Banking Center,
ICICI Bank Tower,
Financial District,
Gachibowli,
Hyderabad 500032.
022-39337936 customer.care@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
CEO Mr. Sandeep Bakhshi ICICI Bank Ltd
Corporate Head Office
ICICI Bank Towers
Bandra - Kurla Complex,
Bandra (East),
Mumbai - 400 051.
022-40088008 managingdirector@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)

 

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal

After exhausting above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, he/she/they can initiate dispute resolution through the Online Dispute Resolution (ODR) Portal at https://smartodr.in/login.

 

For any NSDL depository related circulars please refer to the below link:

https://nsdl.co.in/business/circular.php

 

For NSDL IDeAS and e-Voting, Please refer to the below link:

https://eservices.nsdl.com/