CALL
1800 1080
icon_notification notification-animation 2

 

CDSL - Annexure A

  1. Names & contact details of Key Managerial Personnel

    KMP names

    Mr. Sandeep Bakhshi, Managing Director & CEO

    Mr. Sandeep Batra, Executive Director

    Mr. Rakesh Jha, Executive Director

    Mr. Ajay Gupta, Executive Director

    Mr. Anindya Banerjee, Chief Financial Officer

    Ms. Prachiti Lalingkar, Company Secretary

    Compliance Officer

    Contact details

    Mr. Praveen Kalagi

    Email : praveen.kalagi@icicibank.com

    Tel. No. : 022-4008 6976

  2. Any complaint can be mailed to corpdpgrievance@icicibank.com

  3. Status of complaint : Kindly write to corpdpgrievance@icicibank.com or to the Compliance Officer to find out the status of complaint:

Escalation Matrix
Note : While raising query to the below contact numbers, kindly quote depository participant id starting with 14300 and your demat client id.
Details of Contact Contact
Person
Address Contact No (*) Email Id Working
Hours
Client Servicing Mr. T Rakesh ICICI Bank Ltd,
Securities Market Services,
ICICI Bank Tower,
Financial District,
Gachibowli,
Hyderabad 500032.
040-41056016 corpdpgrievance@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Compliance Officer Mr. Praveen Kalagi ICICI BANK LTD,
Service Centre
BANDRA - KURLA
COMPLEX BANDRA (EAST),
Mumbai - 400051
022-4008 6976 praveen.kalagi@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
Head of Client Servicing Mr. Phani Kumar Thota ICICI Bank Ltd,
Phone Banking Center,
ICICI Bank Tower,
Financial District,
Gachibowli,
Hyderabad 500032.
022-39337936 customer.care@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)
CEO Mr. Sandeep Bakhshi ICICI Bank Ltd
Corporate Head Office
ICICI Bank Towers
Bandra - Kurla Complex,
Bandra (East),
Mumbai - 400 051.
022-40088008 managingdirector@icicibank.com Monday to Friday,
Time :- 10:00 a.m. to 5:00 p.m. (excluding Bank holidays)

 

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html or with. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal

After exhausting above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, he/she/they can initiate dispute resolution through the Online Dispute Resolution (ODR) Portal at https://smartodr.in/login.

For any CDSL depository related circulars please refer to the below link:

https://www.cdslindia.com/Publications/Communique.aspx