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Direct Tax

Where can the tax challan be downloaded from?

Tax Challan can be downloaded from Retail Internet Banking (RIB), Corporate Internet Banking (CIB) and iMobile app.

Can ICICI Bank collect State Tax?

Yes, ICICI Bank is authorised to collect tax for 15 states. For details, click here .

Can ICICI Bank collect Custom Duty?

Yes, ICICI Bank is authorized to collect custom duty. Customers can now select ICICI Bank on ICEGATE portal for making custom duty payments.

Can user approve or reject complete file under Bulk Tax Payment?

Yes, user can approve the bulk file uploaded by maker in a single go. Path: Tax Payment > Bulk Tax Payment > Bulk Tax File Approval > Approve or Reject Uploaded Files.

What are the channels for tax payment?

Currently, customer can make tax payment through Retail Internet Banking (RIB), Corporate Internet Banking (CIB), iMobile app, instaBIZ, Debit Card and offline.

Can an existing customer get bulk Tax Payment access?

Existing Corporate Internet Banking (CIB) customer (having bill payment access) can avail of bulk tax payment access through a simple Service Request(SR).

Is scheduling of transaction available for Tax Payment?

Yes, you can schedule tax payment for a later date.

Can I have only access to Tax Payment on CIB?

Yes, you can opt for only Tax Payment access on Corporate Internet Banking (CIB). However, then you shall not be provided access to RTGS, NEFT, Fund Transfer, etc.

What is Quick Tax Feature?

Through 'Quick Tax' payment, you can directly pay Direct tax on ICICI Bank website (www.icicibank.com/tax ) and need not go to NSDL website to pay tax. The same is available for Direct tax on CIB too.

How can I get a Tax Payment access while opening account?

During account opening, if you opt for transaction access in Corporate Internet Banking (CIB) then “Tax Payment” access is provided by default.

Do we have Host-to-Host Services for Tax payment for corporates available in ICICI Bank?

Yes, Host-to-Host service for Tax Payment is available with ICICI Bank.

Do we have tax payment facility from iMobile app?Do we have tax payment facility from iMobile app?

Yes, Self Assessment Tax and Advance Tax can be paid through iMobile app.

Can I upload bulk transactions for direct tax through CIB?

Yes, through 'Bulk Tax Facility', you can upload bulk transactions.

Which taxes ICICI Bank is authorised to collect?

ICICI Bank is authorised to collect Direct Tax, Indirect Tax, Custom Duty, GST and 15 specified states tax. For more information you can click here.

What are the payment modes available for Direct Tax payments on e-Pay Tax services at the e-Filing Portal through ICICI Bank?

The following payment modes are available on e-Pay Tax services at the e-Filing Portal for Direct Tax Payments:

  • Net Banking
  • ICICI Bank Debit Card
  • Pay at 5000+ ICICI Bank Branches.

How can a customer log in to e-Pay Tax services at the e-Filing Portal for initiating Direct Tax transactions?

How can the customer download the challan for Direct Tax payment in TIN 2.0?

The customer needs to log in to TIN 2.0 portal for downloading the challan for Direct Tax payments processed successfully through any mode. TIN 2.0 login link and the path to download the challan is as below.

Step 1 - Visit the Income Tax Portal page using the following link - https://www.incometax.gov.in/iec/foportal/

Step 2 - Log in with PAN/ TAN which was used for the payment

Step 3 - Click on e-File and select e-Pay Tax

Step 4 - Select ‘Payment History’

Step 5 - Click on ‘Action’ and download the challan copy

Path: log in to https://eportal.incometax.gov.in/iec/foservices/#/login >> e-File >> E-Pay Tax >> Payment History >> Action >> Download

Can a customer view the previous challan on ICICI Bank Internet Banking?

Yes, a customer can view all the challans paid until Oct 31, 2022. With effect from Nov 01, 2022, the customer will only receive Debit Advice from the Internet Banking portal. For challan download, the customer needs to visit the e-Filing portal.

What are the digital channels available to a corporate/ retail customer for Direct Tax payments under e-Pay Tax services at the e-Filing Portal through ICICI Bank?

The following channels are available to a corporate customer for Direct Tax payments under the e-Pay Tax services at the e-Filing Portal:

  • Net Banking through e-Pay Tax services at the e-Filing Portal
  • ICICI Bank Debit Card through e-Pay Tax services at the e-Filing Portal.

How to check Direct Tax payment status on the Income Tax Portal?

Please follow the steps below to check the payment status on the Income Tax Portal.

Step 1 - Visit the Income Tax Portal page using the following link - <https://www.incometax.gov.in/iec/foportal>.

Step 2 - Click on ‘Know Tax Payment Status’

Step 3 - Enter PAN/ TAN, CRN and mobile number and click on ‘Continue’

Step 4 - Enter the 6-digit OTP received on your mobile number and click on ‘Submit’

Step 5 - Post clicking on ‘Submit’, the payment status will reflect on screen

<https://www.incometax.gov.in/iec/foportal >> Know Payment Status >> Enter PAN/TAN, CRN, mobile number and OTP

If the transaction status is other than ‘PAID’, please mark an e-mail to - <gbprocess@icicibank.com>.

Through which authorised Branch of ICICI Bank can a customer make payments for Direct Tax transactions under the ‘Pay at Bank Counter’ option in e-Pay Tax services at the e-Filing Portal and under which payment mode?

The customer can make payments at any ICICI Bank Branch through cash, cheque or DD under the ‘Pay at Bank Counter’ option available on the e-Pay Tax services at the e-Filing Portal for a Direct Tax transaction.

Will two-factor authentication be applicable for retail and corporate customers while processing Direct Tax payments in e-Pay Tax services at the e-Filing Portal?

Yes, two-factor authentication (OTP and Grid Card) will be required to process Direct Tax payments.

How to generate a report (maker, checker details) for tax transactions?

The customer can generate a tax transaction report through the following path:

Step 1: Customer has to log in to CIB (Corporate Internet Banking) by entering his/ her credentials.

  • In case the customer selects ‘DASHBOARD’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/ she will be redirected to the CIB Dashboard page

  • In case the customer selects the ‘TAX’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/she will be redirected to the GIB payment page

Step 2: Click on the Tax Payment Inquiry Menu

Step 3:  Select the date range, from and to

Step 4: Select the appropriate Tax Type (Merchant) from the options in the dropdown list

Step 5:  Click on ‘Generate Report’

TAX/EPFO/ESIC > Direct Tax > Tax payment inquiry > Generate report

Can the customer see the Transaction Preview page before making the payment?

Yes, the customer can see the Transaction Preview page with the Challan Reference Number generated on the TIN 2.0 portal before making the payment.

Will the Bank provide an acknowledgment or receipt for the Direct Tax payment processed in e-Pay Tax Services at the e-Filing Portal?

Yes, ICICI Bank will provide a Debit Advice for all the Direct Tax transactions and it will include the Challan Reference Number generated on the TIN 2.0 portal. Debit Advice will be available on the same channel that is used for transaction processing.

From where can a corporate customer download the Debit Advice for Direct Tax payments in e-Pay Tax Services at the e-Filing Portal?

The customer will receive the Debit Advice from the Bank on his/ her registered e-mail ID and can download it from ICICI Bank Corporate Internet Banking. Path:  Log in to CIB > Tax/EPFO/ESIC > Tax payments > Direct Tax > Tax Payment Inquiry > Go to the bottom of the page and click on ‘Generate Challan E-receipt’ > Download.

From where can a retail customer download the Debit Advice for Direct Tax payments in e-Pay Tax Services at the e-Filing Portal?

The customer will receive the Debit Advice from the Bank on his/ her registered e-mail ID and can download it from ICICI Bank Internet Banking.

Path: Log in to Internet Banking > Tax Centre >View Tax Challan.

After completing the payment on the ICICI Bank portal, will the customer get auto-redirected to the e-Pay Tax Services at the e-Filing Portal for downloading the challan?

In case the customer has initiated a Direct Tax transaction from the e-Pay Tax services at the e-Filing Portal, the customer will be auto-redirected back to the e-Pay Tax services at the e-Filing Portal after the payment is completed for downloading the challan.

How can a corporate customer process multiple Direct Tax transactions with ICICI Bank?

A corporate customer can process multiple Direct Tax transactions with the bulk file upload solution through Internet Banking. The uploaded file can cater to the transactions of minor head codes <100> (Advance tax), <200> (TDS) and <300> (Self-Assessment) only (Refer to Annexure -1 for details on minor and major codes).

Path : Login to CIB > Tax/EPFO/ESIC > Tax payments > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax File Upload

How to recall the Tax pending transactions?

The maker can recall the transactions through the following path:

  • Step 1: Click on the ‘Tax payment Menu’ and select the ‘Approval’ option
  • Step 2: Click on ‘Pending and Recalled Payment’
  • Step 3: Select the payment and recall

TAX/EPFO/ESIC > Direct Tax > Tax payment > Approval > Pending or Recalled payments.

What are the mandatory and non-mandatory fields in the file format for processing Direct Tax transactions through a bulk file upload on CIB?

All the non-mandatory fields have been defined in the sample file format which is available on CIB for processing Direct Tax payments through bulk file uploads and can be downloaded using the following path:

Path : Log in to CIB > Tax/EPFO/ESIC > Tax payments > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax File Upload

How to check tax transaction status in CIB?

The customer can check the transaction status at the Bank’s end through the following path:

Step 1: The customer has to log in to CIB (Corporate Internet Banking) by entering his/ her credentials.

  • In case, the customer selects the ‘DASHBOARD’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, the customer will be redirected to the CIB DASHBOARD page

  • In case the customer selects ‘TAX’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/she will be redirected to the GIB payment page.

Step 2: Click on the Tax Payment Inquiry Menu

Step 3:  Select date range, from and to

Step 4: Select the appropriate Tax Type (Merchant) from the dropdown options

Step 5:  Click on the search tab (transaction will reflect on the screen basis the search criteria selected by the customer). The customer can search all the transactions or a specific transaction with the search option

Sept 6:Check the status of the transaction under ‘Status’ field

Step 7: The customer can check the complete transaction details by clicking on the Reference Number hyperlink

TAX/EPFO/ESIC > Direct Tax > Tax Payment Inquiry > From date and to date > Merchant Name

How many Direct Tax transactions can be processed through a bulk file upload on CIB?

Through a bulk file upload in CIB, 199 transactions per file can be processed at once for Direct Tax payments under minor codes 100, 200 and 300 only (Refer to Annexure-I for details on minor and major codes).

How can a customer view the details of the file uploaded for processing Direct Tax transactions through a bulk file upload on CIB?

The customer can view the details of the uploaded file for processing Direct Tax transactions through a bulk file upload on CIB using the following path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Bulk Tax Payment > View uploaded file details.

Can processing of the bulk file uploaded on CIB be cancelled if required?

Yes, the customer can cancel the processing of the bulk file uploaded on CIB for processing Direct Tax payments before verification using the following path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Bulk Tax Payment > View Uploaded File Details > Action > Cancel File Processing.

What is the file format for processing Direct Tax transactions through bulk file upload in CIB?

Customers can download the sample file format for processing Direct Tax transactions through bulk file upload on CIB by using the following path:

Log in to CIB > Tax/EPFO/ESIC > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax file upload.

How can a checker/ authoriser approve a Direct Tax transaction initiated by the maker through bulk file upload on CIB?

The checker/ authoriser can approve a Direct Tax transaction through bulk file upload on CIB using the following path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Bulk Tax Payment > Bulk Direct Tax file approval.

Can TDS on house property be processed through bulk upload?

No, 26QB, 26QC and 26QD will be initiated from the login section on e-Pay Tax services at the e-Filing Portal.

Can a maker recall a Direct Tax transaction initiated on CIB?

Yes, in case of a corporate customer, a maker can recall the transaction initiated on CIB if the transaction is pending with the next approver using the below path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Recall and Reinitiate Payment.

How can a checker/ authoriser approve a Direct Tax transaction initiated by the maker on CIB?

The checker/ authoriser can approve a Direct Tax transaction on CIB using the below path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Approval queue for Direct Tax

How can a corporate customer check pending transactions or the next approver’s details for Direct Tax transactions initiated on CIB?

Corporate customers can check the status of pending transactions or details of the next approver on CIB by using the below path:

Log in to CIB > Tax/EPFO/ESIC > Tax Payment > Direct Tax > Tax Payment > Pending approval for corporate transactions.

Which mode does a customer have to select on TIN 2.0 e-Filing Portal to make Direct Tax payment through branches?

While generating a challan on TIN 2.0 e-Filing Portal for the payment of Direct Tax, the customer needs to select the option of ‘Pay at Bank Counter’ from the payment modes available on the portal.

Will clearing cheques also be accepted at ICICI Bank Branches for the payment of Direct Tax transactions?

Yes, Non-ICICI Bank Cheques and DDs will be accepted.

Can the customer pay Direct Taxes through other bank cheques at ICICI Bank Branches?

Yes, ICICI Bank customers and even non-ICICI Bank customers can place requests at branches after generating the challan under the ‘Pay at Bank Counter’ option and selecting ‘Cheque’ as the mode of payment.

How to upload Bulk Direct Tax file on CIB?

The customer can upload the bulk tax payment file through the following path:

Step 1: The customer has to log in to CIB (Corporate Internet Banking) by entering his/ her credentials.

  • In case the customer selects the ‘DASHBOARD’ option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/ she will be redirected to the CIB DASHBOARD page

  • In case, the customer selects TAX option from the dropdown list under ‘Go directly on’, post clicking on ‘Proceed’, he/ she will be redirected to the GIB payment page

Step 2: Click on Tax Payment Menu and select Bulk Tax Payment option

Step 3: Select ‘Bulk Direct Tax File Upload’ option.

Step 4: Select Product Type

Step 5: Click on ‘Choose File’ and select the required file for upload

Step 6: Input File Description

Step 7: Select the approver and click on ‘Submit’ tab.

TAX Menu option > Tax Payment > Bulk Tax Payment > Bulk Tax Payment File Upload

How to upload Bulk Direct Tax file in CIB?

User can upload the bulk tax payment file through below path:

Step 1: User has to login to CIB (Corporate Internet Banking) by entering their credentials.

Step 2: Click on ‘Tax payment’ Menu and select ‘Bulk Tax Payment’ option.

Step 3: Select ‘Bulk Direct Tax File Upload’ option.

Step 4: Select Product Type.

Step 5: Click on ‘Choose File’ and select the required file for upload.

Step 6: Input File Description.

Step 7: Select approver and click on ‘Submit’ tab.

Tax menu option: Tax Payment > Bulk Tax Payment > Bulk Tax Payment File Upload.

How will the taxpayer be able to identify Direct Tax transactions in the account statement after the payment is processed through Internet Banking?

For identifying a Direct Tax transaction processed through Internet Banking in the account statement, the taxpayer will have to check the narration containing ‘GIB’ and ‘DTAX’.

Do Direct Tax transactions have any expiry date in TIN 2.0 e-Filing Portal?

Direct Tax Challan will expire in 15 days, before which the transaction needs to be successfully completed. In case the payment is not completed within 15 days, the generated challan will expire and the customer will need to reinitiate a fresh transaction.

Can transaction details be modified after a Direct Tax transaction is successfully processed?

No modifications / rectifications, whatsoever can be done in the transaction details/ challans after the payment has been successfully processed.

Is there any provision for reversal of funds for Direct Tax transactions after the payment has been successfully processed?

The Bank will not be able to undertake any refund or reverse the funds once the payment for Direct Tax transactions is successfully processed. Taxpayers may connect with the Income Tax Department for such requests and follow their prescribed guidelines.

In case the account has been debited, but transaction status is still showing as pending, what steps should be taken by the customer?

In case the account has been debited but the transaction status is still showing as pending, the customer is suggested to wait for 30 - 45 minutes for the transaction status to get updated.

If the transaction status has been confirmed as a success by the Bank, but on TIN 2.0 e-Filing Portal, it is showing as awaiting payment confirmation from the Bank, what steps should be taken by the customer?

In case the transaction status has been confirmed as a success by the Bank, but is still showing as awaiting confirmation from the Bank on e- TIN 2.0 e-Filing Portal, the customer is suggested to wait for 30 - 45 minutes for the transaction payment status to get updated.

If the transaction status has been confirmed as a success by the bank, but on TIN 2.0 e-Filing Portal, the customer is unable to download the challan, what steps should be taken by the customer?

In this exceptional scenario, the customer is suggested to wait for 30 - 45 minutes on TIN 2.0 e-Filing Portal for the status to get updated. However, in case of further delay, the customer should contact TIN 2.0  e-Filing Portal Customer Care at https://www.incometax.gov.in/iec/foportal/contact-us

Does the system accept decimal numbers in the amount column in a direct tax payment?

No, the system will not accept the decimal value in the amount.

How many Direct Tax transactions can be approved by the checker/ authoriser on CIB?

The checker/ authoriser can approve maximum of 25 transactions at once, when initiated through the Bulk Single Payment option on ANNEXURE-I.

What all solutions are provided by ICICI Bank for Direct Tax Payment?

There are three solutions provided by ICICI Bank for making Direct Tax Payments:

  1. Bulk file upload on CIB

  2. Host-to-Host (H2H)

  3. Direct tax payment through API

The uploaded file can cater to transactions of minor head code 100 (Advance tax), 200 (TDS) and 300 (Self-Assessment) only. [Refer to Annexure -1 for details on minor and major codes).

How can a customer reach out to the ICICI Bank Customer Care for Tax Payments?

Customer can reach out through cibhotline@icicibank.com

What are the due dates for making Direct Tax Payments?

Due Date for TDS is 7th of every month.

Due Date for Advance Tax is 15th of every quarter end.

How to approve or reject Bulk Direct Tax file?

User can approve the uploaded bulk tax payment file through below path:

Step 1: User has to login to CIB (Corporate Internet Banking) by entering their credentials.

Step 2: Click on ‘Tax payment’ Menu and select ‘Bulk Tax Payment’ option.

Step 3: Select ‘Bulk Direct Tax File Approval’ option.

Step 4: Click on ‘Action’ tab to approve or reject the uploaded file.

Tax menu option: Tax Payment > Bulk Tax Payment > Bulk Tax File Approval > Approve or Reject Uploaded Files.

Where can an RM/SM/AM check status in case of an error of ‘No rule set up for this transaction type’

Branch / Business Unit may check rules in iView under CIB user ID details > Load > Select Corporate ID > Transaction limit for corporate ID > Check tax payment under transaction type > Check applicable rule OR raise an SR in FCRM under the path: Corporate > CIB related > Tax collection queries. Send an e-mail to gbprocess@icicibank.com. The TAT to resolve the queries is T+2 working days through the mode of receipt of query.

How can an RM/SM/AM check the workflow and its limit for tax transactions?

Branch / Business Unit may check rules in iView under CIB user ID details > Load > Select Corporate ID > Transaction limit for corporate ID > Check tax payment under transaction type OR raise an SR in FCRM under the path: Corporate > CIB related > Tax collection queries. Send e-mail to <gbprocess@icicibank.com>. The TAT to resolve the queries is T+2 working days through the mode of receipt of query.

If the customer wants to enhance the limit, what does the branch need to do?

The Branch needs to raise SR in FCRM under Corporate > CIB related > Upgrade transaction access, along with request letter and supporting document as per constitution of the client.

How can a customer reach out to the ICICI Bank Customer Care for tax payments?

A customer may reach out to ICICI Bank Customer Care at:

  1. <customer.care@icicibank.com> (Savings Account Customers)

  2. <corporatecare@icicibank.com> (Current Account Customers).

Can customer make offline payments for Indirect Tax?

No, Indirect tax payments are only allowed through online mode.

Goods & Services Tax(GST)

How to pay GST online?

  1. Log in to GSTN portal > Go to the ‘Services’ tab > Payments > Create Challan

  2. Enter GSTIN/UIN/TMPID > Enter displayed ‘Captcha’ and click on ‘Proceed’

  3. Enter amount under the different Tax heads (CGST, SGST, IGST and CESS) as per details on the Application cum Debit Form and select ePayment as payment mode. Click on ‘Generate Challan’

  4. Enter the correct GSTIN manually and click on ‘Proceed’

  5. GST Challan is created with CPIN (Transaction Reference Number)

  6. The Challan can be downloaded by clicking on the ‘Download’ tab

  7. Select Net Banking as ePayment mode > Select ICICI Bank > Tick the ‘Terms and Conditions apply’ checkbox > Click on ‘Make Payment’

  8. Select the channel ‘Pay as a Corporate User’ and continue:

    1. Log in by entering Corporate ID, User ID and Password

    2. Select Bank Account and click on the ‘Continue’ button

    3. On the confirmation page, click on the ‘Submit’ button and the transaction will be initiated

    4. You can now click on ‘Download Debit Advice’ to obtain Debit Advice or click on ‘Return to Government Site’ to initiate another payment

    5. Once you click on ‘Return to Government Site’, the system will redirect to GSTN portal.

What is the Due Date to pay GST?

The Due Date for GST payment is the 20th of every month.

Where can I download GST Challan post payment completion?

The Challan can be downloaded by clicking on the ‘Download’ tab on GSTN portal.

Can I make multiple challan payments in one go?

Yes. Log in to CIB > Tax/EPFO/ESIC > Bulk GSTNs and Others > Tax Payment > GST Bulk Payment > GST Bulk Payment Initiation > Search Criteria > Select Account Number > Select Multiple Challans > Choose Authentication Mode (OTP/Grid Card) > Continue > Select Approver and Initiate Payment.

How to register Multiple GSTs on Internet Banking?

Log in on CIB > Tax Page > Direct Tax > GIB Landing Page > Tax Payment > Register GSTN > Click here to register multiple GSTN through file (download the sample file) > Choose File > Submit.

What is the limit for Bulk GST payment?

199 GSTNs can be added in excel and payments can be made.

What is Simplified GST solution offered by ICICI Bank?

Customers who have GSTINs registered with ICICI Bank Corporate Internet Banking (CIB) can create multiple challans by clicking on ‘Return to GST Portal for Bulk Transaction’ and upload the file after logging in to CIB through GSTN Government portal. It is a one-time CIB login process to pay multiple challans in one go.

What are the different product solutions offered by ICICI Bank to pay GST?

ICICI Bank offers multiple solutions to make GST payments easy and secure:

  • Simplified solution: For paying multiple challans in one go through CIB
  • API solution: Offering Payment and Debit Advice, double verification, inquiry and re-inquiry features through API integration.

Which payment modes are available through ICICI Bank for GST payments on GSTN portal?

Following payment modes are available on GSTN portal:

  • ICICI Bank Net Banking
  • ICICI Bank Debit Card
  • 5,000+ ICICI Bank Branches.

Where can I check the payment status of GST Challan?

To check payment status of GST Challan: https://www.gst.gov.in/ > Go to the ‘Services’ tab > Track payment status > Enter your GSTIN and CPIN to track status/view challan and receipt.

How many GST challans can be approved on CIB when opting for ICICI Bank GST Simplified Solution?

At a given time, payment for 50 challans can be approved and madeusing single login on ICICI Bank Corporate Internet Banking.

How to pay GST offline?

  1. Log in to GSTN portal > Go to ‘Services’ tab > Payments > Create challan
  2. Enter GSTIN / UIN / TMPID, enter displayed captcha and click on proceed
  3. Enter the amount under different tax heads (CGST, SGST, IGST and CESS) as per details on application-cum-debit form of customer and select the mode of payment as ‘Over The Counter’. Click on ‘Generate Challan’
  4. Enter the GSTIN manually and click on proceed
  5. After entering the correct GSTIN & clicking on ‘Proceed’, GST challan is created with CPIN (Transaction Reference Number)
  6. Choose ‘Over the counter’ under mode of payment and select ICICI Bank, then click on ‘Make payment’ tab
  7. Download the mandate form challan and visit any authorised ICICI Bank Branch along with Cash/Cheque/DD.

Where can I download the Debit Advice post successful GST payments through ICICI Bank CIB?

Login to CIB> Click on tab Tax/EPFO/ESIC> Tax payment inquiry> Click on search criteria and get the Debit Advice

Are there any charges applicable to avail ICICI Bank Net Banking services for making GST payments?

No. There are no charges for making GST payments through ICICI Bank Net Banking.

What are the options available under payment mode ‘Over the counter’ for making GST payments?

One can make GST payments through Cash, Cheque, Demand Draft under ‘Over the Counter’ payment mode.

Can I make GST payments on holidays with ICICI Bank Net Banking?

Yes. You can make your GST payments on holidays with ICICI Bank Net Banking

What is GST?

Goods and Services Tax is an Indirect Tax levied by the Government of India on all goods and services, apart from those exempted. ICICI Bank offers payment facility for Goods and Services Tax to its Retail and Corporate customers.

Customs duty

What are the different types of Custom Duties which can be paid through ICICI Bank?

Below are the types of Custom Duties which can be paid through ICICI Bank:

  • ICES Custom Duty - Indian Customs EDI System
  • SEZ Custom Duty - Special Economic Zones
  • ECCS - Express Cargo Clearance System.

What details does the customer need to fill for making a Custom Duty payment?

The following details are required to be filled for making a Custom Duty payment:
Duty type
Document type
Location
Identification number.

What is Central Excise?

Central Excise duty is an indirect form of taxation and is collected from the customer by a retailer or an intermediary. It is paid when goods are transferred from the production unit to a warehouse.

How to pay Central Excise from ICEGATE 2.0 (CEP)?

Follow the below path:

Visit ICEGATE portal > Go to Services > e-Payment > Choose the type of duty and fill in the required details:

For making the payment follow the below steps:

Pay through Internet Banking: Log in to ICEGATE payment page > Select the unpaid challans > Select payment mode as Internet Banking and complete the payment.

What are the modes of payment available for paying Custom Duty on ICEGATE 2.0 (CEP) through ICICI Bank?

Electronic Cash Ledger (ECL)

Internet Banking.

What is Electronic Cash Ledger (ECL)?

Electronic Cash Ledger (ECL) is an additional wallet based payment mode that has been introduced on ICEGATE 2.0 (CEP) to credit funds in the virtual account of the registered trade user and can only be used for the payments of ICES Custom Duty and ECCS.

How to register for Electronic Cash Ledger (ECL) on ICEGATE 2.0 (CEP) portal?

A wallet can be activated by the registered IEC holders and deposits can be made into it through ICICI Bank Internet Banking.

How can the unregistered users pay Custom Duty?

On the ICEGATE e-Payment page unregistered users have to select 'No' for 'Do you have ICEGATE ID?' question and need to submit their PAN details for further processing and pay the Custom Duty accordingly.

How to credit funds into ECL Wallet using ICICI Bank Internet Banking?

Follow the below steps for paying Custom Duty using ECL Wallet facility:

Log in to ICEGATE Account > Route to financial services > Fund ECL using Internet Banking > Settle challans using ECL funds.

Can we make payments for all types of Custom Duties using ECL Wallet on ICEGATE 2.0 (CEP)?

No, you can make payments of ICES Custom Duty and ECCS only, with ECL.

How to make Custom Duty payment using ECL Wallet on ICEGATE 2.0 (CEP)?

Follow the below steps for paying Custom Duty using ECL Wallet facility:

Visit ICEGATE portal > Go to Services > e-Payment > Choose the type of duty and fill in the required details.

For payment follow the below steps:

Pay through ECL: Log in to ICEGATE Account > Route to financial services > Fund ECL using Internet Banking > Settle challans using ECL funds.

How to make Custom Duty payment using ICICI Bank Internet Banking on ICEGATE 2.0 (CEP)?

Follow the below steps for paying Custom Duty using ICICI Bank Internet Banking:

Visit ICEGATE portal > Go to Services > e-Payment > Choose the type of duty and fill in the required details.

For payment through Internet Banking follow the below steps:

Pay through Internet Banking: Log in to ICEGATE payment page > Select unpaid challans > Select payment mode as Internet Banking and complete the payment.

Does the customer receive a Debit Advice after funding ECL Wallet?

The customer will receive transaction status update on ICICI Bank Internet Banking after funding ECL Wallet.

When does a customer receive Debit Advice?

The customer will receive Debit Advice post successful completion of payment transaction.

What are the key features of ICEGATE (CEP) 2.0?

Some key features of ICEGATE (CEP) 2.0 are -

  • API-based solution for real-time update on ICEGATE portal
  • Dashboard to view transaction details on ICEGATE 2.0 (CEP) portal under ECL
  • Instant refunds to ECL Wallet
  • Payment of all Indirect Taxes using multiple payment options provided on a single portal.

How to check payment status update on ICEGATE 2.0 (CEP) portal post completing the payment from ECL Wallet?

To check the payment status update on ICEGATE 2.0 (CEP) portal, go to https://www.icegate.gov.in/ and follow the path –

ICEGATE payment > Services > e-Payment > Enquiry Tab > Put credentials and enquiry date > View e-Payment receipt.

In case of payment failure, how does the refund happen?

Refund is done in the ECL Wallet and from the ECL Wallet, payments of ICES Custom Duty and ECCS can be done

How to check Duty payment status on ICEGATE portal?

Please follow the below steps to check the payment status on ICEGATE Portal.

Step 1 - Visit ICEGATE payment enquiry page using the following link – <https://cbicpay.icegate.gov.in/iceepay/enquiry>

Step 2 - Enter the relevant details (applicable basis Debit Advice provided) – Duty type, Document type, Location, Identification number and Captcha – and then click on ‘Submit’

Step 3: - Check Bank/RBI/ECL and Payment Integration status on ICEGATE portal against the transactions.

Please note

  1. In case of failure at ‘Payment Integration Status’, when RBI/Bank status is shown as ‘Success’, user is requested to re-initiate the transaction from the amount credited in the ECL Wallet.

  2. In case of pending at ‘Bank/RBI Status’ or pending at ‘Payment Integration Status’, user is requested to wait for the transaction confirmation till <11:59:59 p.m.> of the same day.

https://cbicpay.icegate.gov.in/iceepay/enquiry > Enquiry > Enter mandatory details > Click on Submit.

What is ICEGATE 2.0 (CEP)? Which Indirect Taxes can be paid through the same?

ICEGATE 2.0 (CEP) is a common platform for payment of various Indirect Taxes, such as, Central Excise, Service Tax, SEZ Custom Duty, ICES Custom Duty and ECCS using Internet Banking.