By continuing to use the site, you are accepting the bank's privacy policy. The information collected would be used to improve your web journey & to personalize your website experience.

btn-close
quick-action-icon
close-icon
popup-close-icon

This field is required Only alphabetes are allowed
This field is required Only alphabetes are allowed
Please enter valid number
Please enter valid email
Please select product type
Please enter valid pincode

Thank you for your request.

Your reference number is CRM

Our executive will contact you shortly

Bank Accounts

What are Inactive and Dormant accounts?

Inactive Account: If you do not do any transactions through your savings account for more than 12 months, the account will be classified as "Inactive".

Dormant Account: If you do not do any transactions through your savings account for more than 24 months, the account will be classified as "Dormant".

This is a measure to safeguard your interest, as it is possible that you may not be monitoring your account.

What are the restrictions on Inactive and Dormant accounts?

Inactive Account restriction: If your account becomes Inactive, we will not be able to process the following requests :

  • Request for deliverables like Debit Card , Cheque Book, Intenet Banking User ID/Password

    No other requests or services will be denied in case your account is inactive

 

Dormant Account restrictions: If your account becomes Dormant, we will not be able to process your instructions for:

  • Issuance of chequebook/ deliverables
  • Renewal of ATM/ Debit Card
  • Requests for change of address, contact number, email address
  • Transactions through ATM, Internet Banking and Phone Banking

How can you activate your Inactive or Dormant account?

Inactive Account Activation: You can activate your Inactive account in the following ways:

  • Withdraw or deposit money in your account through Cheque or ATM
  • Funds Transfer into the account through Money2India.com
  • Bill Payment

Internet Banking : You can activate your Inactive account as follows:

  • Login to Internet Banking ->Service Requests -> Activation of Inactive/Dormant Account ->Fill in the details and submit your request
  • Call our 24-hour Customer Care.
  • Write to us at nri@icicibank.com.
  • Visit your nearest branch in India.
    *Cash deposit is not applicable for NRE accounts. For INR cheque deposit in NRE account , proof of source of funds is required.

Dormant Account Activation: In order to normalize your account (from dormant stage), you may use any one of the following channels:

  • Send an account-activation request to ICICI Bank Limited, RPC Mumbai, Autumn Estate, 5th Floor, 'A' Wing, Near Mhada, Chandivali, Andheri (E), Mumbai - 400 072. INDIA
  • Write to us by logging in www.icicibank.com and placing the request through "Service Request" option available in your Internet Banking
  • Call us on +91 40 23128925, if you are currently residing abroad or in India
  • If you are in India, Visit the nearest ICICI Bank Branch and submit an account-activation letter along with your passport copy

 

Toll Free Number:
US/Canada: 1 866 ICICI 4 U;
Singapore: 800 101 2553;
UK: 0 8081 314 151;
India: 1800 22 4848

 

Internet Banking : You can activate your Inactive account as follows:

  • Login to Internet Banking ->Service Requests -> Activation of Inactive/Dormant Account ->Fill in the details and submit your request
  • Call our 24-hour Customer Care.
  • Write to us at nri@icicibank.com.
  • Visit your nearest branch in India.

*Cash deposit is not applicable for NRE accounts. For INR cheque deposit in NRE account , proof of source of funds is required.