How To Check Fastag Balance & Status - Step-by-Step Guide

FASTag helps you zip through toll plazas and makes your road trips a breeze. However, this is possible only if your FASTag has enough balance. So, here’s a step-by-step guide to checking your FASTag balance.

Every vehicle has to pay toll charges at toll stations before getting onto a national highway. One of the biggest problems toll plazas would create was traffic congestion as people used cash for paying the toll. Thanks to the announcement by the government to make FASTag a mandatory toll payment method, toll payment is now fast and easy.

FASTag is an online toll payment facility that uses Radio-Frequency Identification (RFID) that enables automatic deduction of toll when a vehicle passes through the plaza. You don't have to wait in a long queue; you can pass through the FASTag lane, where the the tag is read and toll is deducted automatically.  However, this is possible only if there’s adequate balance in the FASTag account. Hence, it’s important to know your FASTag balance and recharge it if necessary. Let's get to know how you can check your FASTag balance in this blog post.

How to Check FASTag Balance

If you have opted for a FASTag through ICICI Bank, you can check your FASTag balance through different modes like online, SMS, mobile app and the Customer Care helpline.

1. Check FASTag Balance using iMobile App

• Log into the iMobile app with your credentials

• Go to the ‘Bill Pay / Recharge / FASTag’ section and click on ‘FASTag’

• You can view the FASTag balance for all your vehicles.

2. Checking Balance on Website

• Log into your Internet Banking account

• Go to ‘Payments & Transfer’ > Buy / Recharge FASTag

• Next to each vehicle, you can check the FASTag balance.

3. SMS update for every toll amount deduction:

Once you register for the FASTag service, you will get an SMS update every time the toll amount gets deducted. Along with the deducted amount, you will also be informed about your FASTag account balance, notifications on low balance and recharge confirmations, among others.

4. Check FASTag Balance Through Customer Care Helpline:

To know your FASTag balance through our Customer Care helpline, you can simply give a missed call to the toll-free number 8010928888 or send this SMS to 5676766: ETCBAL Vehicle Registration Number. The mobile number should be registered with the prepaid wallet of the National Highways Authority of India (NHAI).

If you haven't used FASTag yet, make sure you apply for one today. You can also apply for FASTag through ICICI Bank, where you can recharge your FASTag account, view the balance, manage FASTag and get other updates using the iMobile app.

Conclusion

FASTag is essential for smooth travel on highways without spending a lot of time at toll stations. Managing your FASTag account is easy and accessible with ICICI Bank Internet Banking and the iMobile app. Monitor your balance to prevent delays and take advantage of seamless, cashless toll payments on all your trips.

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FAQ

1. How can I check whether my FASTag status is active or inactive?

• To check your FASTag status, log into the ICICI Bank iMobile app or your Internet Banking account and go to the FASTag section. Alternatively, you can call Customer Care to know your FASTag status over the phone.

2. What information do I need to provide to check my FASTag status or balance?

To check your FASTag status or balance, you will need to provide your vehicle details after logging in to your FASTag account. Another option is to provide your mobile number so that you can receive SMS updates related to your FASTag status or balance.

3. What if I forget my FASTag ID number?

In case you forget your FASTag ID number, call on the FASTag customer service number provided by NHAI and they will help you locate your Customer ID. This approach ensures you can quickly get help if you are unsure about your FASTag balance or any other information. It is a convenient option for resolving any queries related to your account, thus ensuring smooth use of your FASTag.

4. How often should I check my FASTag balance?

You should check your FASTag balance based on the frequency of usage. If you travel frequently, then it is recommended that you check your balance every week.

5. What are the benefits of having a FASTag?

Some of the benefits of having a FASTag are:

• Cashless transactions, simple recharge options and automated toll deductions

• Less wait time at toll booths, saving fuel and time

• Improved security through digital payments and easy online account management